Handling Safety Requirements and Cost Management for a US Client of OPTsigns

Our client is a large logistics and transportation company in the United States, specializing in high-volume freight services across multiple states. As part of their operations, they required a reliable provider of traffic management solutions, such as road cones, safety signage, traffic barriers, and warning lights, to ensure safe and efficient movement of vehicles and workers on construction sites and transport hubs. The client was particularly focused on maintaining cost control and meeting regulatory safety standards in their projects.

Challenges

The client faced multiple challenges in sourcing traffic management products:

1. Cost Management: Given the scale of their operations, maintaining a balance between product cost and quality was critical. The client needed a cost-effective solution without compromising on safety and durability.
2. Regulatory Compliance: The client’s operations spanned multiple states, each with its own set of safety regulations. This required thorough compliance with state and federal safety standards, including certification of products and safety testing.
3. Supply Chain Efficiency: With frequent project deadlines and high-demand periods, timely delivery was crucial to avoid delays in their operations.

Solution and Implementation

• Customization and Design Approval:

We began by holding detailed consultations with the client to understand their specific needs for each product category, including cones, signage, barriers, and warning lights. Understanding the project’s scope allowed us to propose tailored solutions that met both their safety requirements and budget constraints. After presenting initial product samples and design ideas, we worked with the client to ensure the designs met their operational requirements. Sample approvals were finalized before proceeding.

• Quotation and Production Planning:

With the client’s design preferences approved, we provided a comprehensive quotation that accounted for both production costs and bulk order discounts. We then coordinated the production schedule to ensure an efficient timeline for delivery, keeping in mind the client’s need for quick turnaround times and flexible order quantities.

• Quality Assurance and Certification:

Given the regulatory standards required by the client, our in-house quality assurance team worked closely with external certification bodies to ensure all products met the relevant safety and quality certifications. From the cones to the traffic barriers, each item underwent thorough testing to confirm compliance with industry standards. This also included rigorous testing for visibility, durability, and resistance to wear and tear under harsh environmental conditions.

• Production and Timely Shipment:

Once quality checks were complete and certification was confirmed, production began. Throughout the manufacturing process, we maintained strict adherence to quality control measures, regularly inspecting the production batches to ensure consistency and compliance. Our team also handled the logistics, organizing shipment to multiple distribution centers in alignment with the client’s project timelines. The entire process from order confirmation to delivery took approximately 30 days.

Client Feedback

“We were impressed with OPTsigns’ ability to deliver quality products on time while keeping costs in check. Their attention to regulatory compliance ensured that we met our safety requirements without delays. The customization options also helped us better align products with our specific needs.”